EHMA 2023 Workshop on Accountability and Transparency
Facilitator
- Prof Fausto Di Vincenzo Associate Professor of Business Organisation, DISFIPEQ Department, University “G. d’Annunzio”, Italy
Speakers
- Dr. Fabrizio Carinci Executive Analyst, Coordinator of the Italian National Portal for the Transparency of Health Services, AGENAS, Italy
- Prof. Niek Klazinga Professor of Social Medicine, Academic Medical Centre at the University of Amsterdam, The Netherlands
- Dr. Dimitra Panteli Programme Manager, European Observatory of Health Systems and Policies, Belgium
- Ms. Valentina Strammiello Director of Programmes, European Patients Forum, Belgium
The workshop has discussed best practices in the development of national health portals to support personal choices and enhance public accountability for the implementation of person-centred health systems. Through practical cases and lessons learnt from the direct experiences of different countries, presenters has addressed how public institutions have approached the challenges and opportunities of public reporting, in direct collaboration with citizens, health professionals, and decision-makers. In particular, the workshop has addressed how to engage citizens in the co-design and co-creation of new tools, making their voices continuously heard for the progressive development of new tools that can support actionability and the correct interpretation of quality and outcomes indicators.
Specific issues that will be tackled by the presentations include:
- scope and purpose of national portals;
- prioritisation and organisation of thematic areas;
- publication of the availability, characteristics, and performance of specific types of services;
- Visualisation of performance information and value of international benchmarking;
- Inclusion of person-centred measures, e.g. patient experiences.
The discussion will compare views among all presenters and the audience, providing guidance on the possible avenues for the cost-effective implementation of national portals.
