The Charter of Services is a document that is easy for citizens to consult and contains all the information regarding the Company: both the services and services offered, with all the information necessary to be able to use them, and information of an organizational nature (the articulation and its structures).
In compliance with the legislative decree n. 33/2013, all companies provide for the publication of the Charter of Services which is accessible in the specific section of the company website dedicated to Transparent Administration
The Charter of Services offers complete, accessible, transparent and up-to-date information, allowing citizens to orientate themselves, with awareness and in a simple way, among the services offered. It is a tool that helps guarantee equal access and use of services, impartiality in the provision of services, the right to choose and promotes citizen participation.