Transparency portal

Ministry of Health

Book visits and tests


The local health authorities (hereinafter “ASL”, widely used acronym of Azienda Sanitaria Locale) and hospitals have different methods to make the booking of visits and tests as well as for collecting results, based on the type of the required service and their organization. Below you can find general information useful to make visits and tests and collect reports. It should nevertheless be considered that this is only a first general information, as services may vary, in their number and/or in the access methods, depending on the single ASL. main methods for booking visits and exams: this information, although common to the various companies, is indicative:this information, although common to the various companies, is indicative.
For more detailed information, you are encouraged to visit the dedicated web page on how to book visits and tests and collect reports of your ASL, on the web link you can find on the Transparency Portal. Transparency portal.

For your visit or test you will need:
• the request of your primary care provider (PCP) accredited with the ASL, drawn up on the Italian NHS prescription book;
• your tax code or European Health Insurance Card (“TEAM Card”).
Some services may be exempt from booking and may also be exempted from the request of the PCP. To find out in detail the services you can access directly, you are encouraged to visit the page dedicated to booking visits and tests of the specific ASL, on the web link you can find on the Transparency Portal.

Visits and tests can be booked::
• by telephonethrough a regional call center (Sovracup) or local health authority’s booking center (CUP);
• • in person,at the reservation centers (CUP) spread throughout the territory, directly at the required service or at the Municipalities, Pharmacies and residential structures where the booking service for tests and specialist visits is active;
• onlinevia specific portals organized regionally, accessible through different types of digital account, such as: SPID (Public Digital Identity System) which allows citizens to access online services of the public administration with a single digital identity; Health card with National Service Card (TS-CNS, Tessera sanitaria con Carta Nazionale dei Servizi); login account details provided by the regional system through the dedicated desks existing in all ASL in the Region; Electronic Identity Card.